We ship on or around the 1st of every other month—February, April, June, August, October, and December. Magazines are distributed by our dropship fulfillment partner in Alabama and shipped via USPS.Most magazines arrive within several business days, but USPS can occasionally do what USPS does 🙃, so please allow through the 20th of the delivery month for your magazine to arrive.If you have not received your magazine by the 20th, please reach out to us. We have no way of knowing when an individual magazine has been lost, delayed, or misdelivered, so it is your responsibility to contact us to request a replacement.Replacement copies are available on a first come, first served basis and only while our extra inventory lasts. As a small nonprofit ministry, we simply don't have the resources to purchase an unlimited supply of magazines specifically for replacements.If our replacement stash for that issue is gone by the time you contact us, we've still got you—you can choose to receive a refund for the missing issue or have the next issue on deck sent to you instead.Bottom line: No magazine by the 20th? Give us a holler! The sooner you let us know, the better the chance we still have a replacement copy with your name on it.